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Tru-Test - weight scales, animal weighing, farm management tools and milk meters
 
    Tru-Test Weigh Scales

Inaccurate weights

Likely cause
Build up of dirt under the platform

Solution
Clean out under the platform.

Unstable weights

Likely cause
Platform is binding with unweighed parts of the race or gates

Solution
Ensure sufficient clearance between platform and race and gates. Peg the load bars or use a board bolted to the ground to prevent the load bars from moving.

Difference in readings at each end of the platform

Likely cause
Platform or crate is rocking from corner to corner.

Solution
Place packing under load bar feet or build up weigh site base on low corners.

Reading unstable

Likely cause
Weigh site is not level. A 150 mm height variance from end to end can create a 1 kg error.

Solution
Place packing under load bar feet or build up weigh site base on low corners.

Scale is slow to get a stable weight

Possible cause
Scale operator is touching the animal or weigh crate when weighing

Solution
Ensure animal or weighed portions of the weigh crate are not touched during the weighing process.


Possible cause
Weighing platform is bending. A platform with a bend in it will cause weights to read over or under weighing.

Solution
Reinforce platform or replace. The Tru-Test aluminium cattle platform will not bend.
Possible cause
Moisture in the load cell plug.

Solution
Try to remove moisture from the plugs and caps using methylated spirits, ethyl alcohol or suitable electrical contact cleaner. Do not use CRC/WD40 etc.
Possible cause
Moisture in the load cell plug.

Solution
Look for regions that are cut, squashed or bent. Wiggle the cable in these areas to see if the weight fluctuates. You can choose to service a damaged cable yourself so that weighing may continue with minimal interruption. However, it is recommended that your weighing system is returned to your Tru-Test dealer for service. Poorly repaired cables will allow moisture into the load cell, causing inaccurate weighing and eventually failure of the load cell. Load cell failure is expensive to fix so immediate repair is advisable.
Possible cause
Moisture in the load cell.

Solution
Return the load cell to an authorised service centre for service.
Possible cause
Wind blowing on the side of the crate or chute can cause fluctuating weights.

Solution
Create a wind break to minimise wind effect on the crate.
Possible cause
Load bar foot is damaged.

Solution
Replace load bar foot.
Possible cause
Ball bearings in HD and SHD Series load bars are damaged.

Solution
Replace ball bearings.
Possible cause
The next animal waiting to enter the weigh crate is pushing against the crate.

Solution
Use a physical barrier to prevent following animals from touching the weigh crate
Possible cause
The animal is able to touch unweighed portions of the weighing enclosure. For example, the animal is able to touch unweighed portions of the weighing enclosure with its head or hind quarters. A cattle beast touching unweighed parts of the enclosure can significantly affect the scale's ability to capture a stable weight.

Solution
Ensure sufficient clearance between the animal and unweighed portions of the weighing enclosure. Use tapered sides to ensure clearance by the animal's body with restricted movement down by the animal's feet.
Possible cause
Weigh site base is not firm enough.

Solution
Pour a level concrete base. If you cannot use concrete, use level wooden planks under the load bars.
Possible cause
System calibration is incorrect.

Solution
Return your weighing system to your Tru-Test dealer for service.

Reading moves, display shows underload or overload

Possible cause
If the weigh scale displays a reading when the cable is moved, the fault is possible to be cable damage.

Solution
You can choose to repair a damaged cable yourself so that weighing may continue with minimal interruption. However, it is recommended that the load cell is returned to an Tru-Test dealer. Poorly repaired cables will allow moisture into the load cell, causing inaccurate weighing and eventually failure of the load cell.


Possible cause
Moisture in the load cell plug.

Solution
Remove moisture from the plugs and caps using methylated spirits, ethyl alcohol or suitable electrical contact cleaner.
Possible cause
Moisture in the load cell cable.

Solution
Return your weighing system to your Tru-Test dealer for service.
Possible cause
Moisture in the load cell.

Solution
Return your weighing system to your Tru-Test dealer for service.
Possible cause
Load cell has been overloaded.

Solution
Return your weighing system to your Tru-Test dealer for service.
Possible cause
If you have an EziWeigh weigh scale fine mode may be turned on. Maximum capacity is 400 kg (1,000 lb) when fine mode is turned on.

Solution
Turn fine mode off.
Possible cause
Faulty load cell

Solution
Return your weighing system to your Tru-Test dealer for service.

Other error messages on weigh scale display

Solution
Refer to your weigh scale's user manual or built in help system for additional info or contact your service centre.

Weigh scale display on your 3000 or 2000 is too dark or too light

Likely cause
Contrast settings are incorrect.

Solution
Adjust display contrast in the system set-up.

Weigh scale won't turn on

Possible cause
Battery is very flat.

Solution
Re-charge battery overnight.


Possible cause
Keypad is damaged.

Solution
Return your weighing system to your Tru-Test dealer for service.
Possible cause
The external power supply for recharging the battery is defective.

Solution
Check voltage output from power supply or test with an alternative power supply.

 

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